I just received the duffle bag today. It seemed fine until I noticed the handle wasn’t on the bars that go up. I found the handle inside the bag. The screws I had to take out and then put the handle on with the screws. I expect my product to be already to use when I received it. It was a bit frustrating especially when I had a hard time getting the screws out to use. I will know if the duffle was worth the cost, the time receiving it, and putting to together when I use it in a couple of months.